Delivery information

Delivery information:

Arrow ship the products required from our customers to any place within the Kingdom of Saudi Arabia through certified shipping companies and a specific shipping fees when ordering the product.

The company also ensures the safety of the product until the arrival and receipt of the customer.

Please note

  • Our Website  will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of (Kingdom of Saudi Arabia)
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
  • Delivery to the door of the building only

Cost of shipping:

The shipping fee is the amount shown to the customer during the process of buying from the site is estimated at about 30 Saudi riyals.

We do not provide a free shipping

Duration of shipping:

Delivery Time : 1 - 5 Working Days

Delivery Time :  to Riyadh only 1-3 business days

Process of shipping the items/goods conditions.

  1. First step: As  soon as the customer create his order on our web site we deliver his request and send him an email including all details about his order
  2. Second step. Arrow start to communicate with the shipping company and send them the the product/products that the customer requested.
  3. Third step: the product/products delivered to the shipping  company then  they contact the customer to confirm the address and location of the customer 
  4. Fourth step: customer receives the product, inspects it well, and signs the receipt